FAQ

On which dates will the congress be held?

The congress will take place on 25 and 26 November in Lloret de Mar.

Where will the congress be held?

The venue is in Hotel Evenia Olympic Resort (Av. del Rieral, 55 – 57, Lloret de Mar).

https://es.eveniahotels.com/eventos/turismo-deportivo

How can I get to Lloret de Mar?

You can find this information in the Practical information section.

Where can I stay?

You can find this information in the Practical information section.

Does the registration price include accommodation?

No. Each participant must book and pay for their own accommodation. Consult Where can I stay?

When is the registration deadline?

The deadline date is 17 November or until all the tickets are have been sold.

What are two participation categories and how much do they cost?

In-person participation (€150) includes access to all the conferences and roundtables on both days, access to the activities programmed in parallel, coffee breaks, lunch on 25 and 26 November and dinner on 25 November, speech abstracts, networking with attendees, simultaneous translation, exclusive merchandising and a visit to the sports facilities.

Online participation (€50) includes virtual attendance and participation in all the conferences and roundtables, the possibility to ask the speakers questions via the streaming platform, speech abstracts, online networking and simultaneous translation.

I have filled in the registration form but I haven’t received confirmation yet. What can I do?

You can contact us either by sending us an email to wstc21@weareboth.com or using the contact form on our website.

How can I make sure I receive the latest news about the congress?

If you are registered, you will be sent newsletters by email with all the latest information. If you are not registered, you can consult our press section and the updated programme on our website.

 

I’m interested in sponsoring the event or participating as a speaker. What do I have to do?

You can contact us by sending an email to info.wstc21@weareboth.com or using the contact form on our website and we’ll study your proposal.

 

What is the deadline for submitting innovative ideas about research topics?

If you have an innovative thought-provoking idea about a research topic, why not send us your creative proposal and take part in our conference? All ideas must be sent to Terry Stevens (terry@stevensassoc.co.uk) by 17:00 on 30 September.

 

Will there be a permanent information desk during the congress?

Yes. You can find us in the congress venue in Hotel Evenia Olympic Resort (Av. del Rieral, 55 – 57, Lloret de Mar).

 

Where can I consult the congress programme?

The Programme section on our website contains the full programme of the congress, as well as the names of the speakers who will visit us during the two days of the event.

 How can I watch a session?

To be able to watch a session, first you must identify yourself with your details, then go to the scientific programme, search for the session that interests you and finally click on ‘Watch’.

 I can’t hear the presentation. How can I sort it out?

The volume control can be in three different places. Check the volume on all of them:
• the video window
• the computer
• the external speakers (if you are using them)

 

Do I have to be online to be able to watch presentations?
Yes. All the content of the congress is online, which means that you need an internet connection.

 

Will the sessions be available after they have been broadcast?
Yes. You can watch the sessions you’re interested in after the congress has ended.

 Can I watch sessions on my mobile device?

Yes. You only need to login in on your mobile device. We cannot guarantee compatibility with all mobile devices, due to constantly changing operating system requirements. Most of the sessions should work via 3G / 4G, as well as Wi-Fi. However, the quality will depend on the bandwidth available in your location and the time of day.

Which measures will be taken by the congress organisation in view of the current health crisis situation?

To guarantee the attendees’ safety, all spaces will have limited capacity and there will be hand sanitiser points all over the venue. Everyone will be obliged to wear a face mask and maintain social distancing, to ensure a physical separation between people. All rooms will be continuously aired and will be disinfected and cleaned after each use. Lastly, it is compulsory to register for the event using the forms on the congress’ official website.

 What do I need to be able to travel to Catalonia during the COVID-19 pandemic?

You can check the current health measures at https://www.catalunya.com/informacio/covid

 I still need some help. Who do I have to contact?

For press-related matters, you can write to press.wstc21@weareboth.com
For registrations and other matters, please write to wstc21@weareboth.com

 

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